Booking Information
INTERNET BOOKINGS
Buy tickets securely, online, day or night, 365 days a year
To book tickets via the internet, please click here
TELEPHONE BOOKINGS
Our telephone booking service is open from 11am-7pm, 7 days a week. Please have your credit card details and contact information ready for your purchase. Please note, you must be the credit card holder in order to make a booking using this service.


TO SPEAK TO A CUSTOMER SERVICE REPRESENTATIVE
Macau SAR, China: +853 2882 8818
Hong Kong SAR, China: +852 3065 9899
China: 4008 42 9018
US & Canada: 1-800-280-5218
Singapore: 800-852-8525
Japan: 0505-05-00876
Philippines: 63-2-85400878

OUR PARTNERS
Tickets for select events can be purchased through our ticketing partners.

BOX OFFICE
The Venetian Arena Box Office
For event ticket purchase and collection
Located at the West Lobby area of The Venetian® Macao-Resort-Hotel
Daily: 11am-7pm
Event day: 11am-10pm (subject to change depending on event)

teamLab Box Office
For teamLab ticket purchase and collection only
Located at Cotai Expo Level 3 at teamLab SuperNature entrance, The Venetian® Macao
Open 10:45am-6:15pm daily

Londoner Arena Box Office
Located at Level 4 at The Londoner Arena entrance, The Londoner Macao
Open on event date only: 2pm-10pm (subject to change depending on event)

Venetian Theatre Box Office
Open on event date only. Please contact Cotai Ticketing Hotline for operation hour
Located at Level 1 at The Venetian Theatre entrance, The Venetian® Macao

Parisian Theatre Box Office
Open on event date only. Please contact Cotai Ticketing Hotline for operation hour
Located at Level 5 at The Parisian Theatre entrance, The Parisian Macao
Please contact our customer service representative for more details of Box Offices:
Macau SAR, China: +853 2882 8818
China toll-free: 4008 429018
Hong Kong SAR, China: +852 3065 9899
Monday to Sunday: 11am-7pm


TICKET COLLECTION PROCEDURES
Please approach to above box office in person to collect your tickets. We recommend collecting your tickets at least 1 hour prior to the commencement of any event to avoid delays.

The ticket collector, the Cotai Ticketing account owner and the bank card owner are the same person:
The ticket collector must present the bank card used to purchase the ticket and a photo identification document to collect the ticket in person, and must sign the confirmation receipt immediately. Virtual bank cardholders must log in to the app on their mobile phone and present their virtual bank card number for verification.  

Cotai Ticketing reserves the right to cancel your tickets in the event of any dispute or suspected fraud (including illegal resale of premium tickets).