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In response to the new coronavirus outbreak, Cotai Ticketing will offer limited service until further notice:

The operation hour of Porte Cochere Box Office at The Venetian Macao and Contact Centre will be 10:00 – 22:00.

Cotai Arena Box Office, Sands Main Entrance Box Office, Sands Cotai Central Box Office and The Parisian Macao Box Office will be closed.


Important note: Relevant departments are providing limited services and all show postponement refunds will take longer. All tickets issued for postponed shows will no longer be valid.

We apologize for any inconvenience caused.